Return & Exchange Policies
To Start a Return
Your order number is the XXXX-digit reference number located on your packing slip and order confirmation email.
Questions? Visit our Help Center or contact us.
Returns, Refunds and Exchanges
Returns on items eligible for return are accepted within 30 days of purchase. Items must be in new, unworn condition with tags attached and in the original state received. We reserve the right to refuse returns on worn or damaged merchandise.
For questions or more information about our return policy, please contact us.
For US Returns and Exchanges
Returns are easy, fast and free. There are just a few quick steps to complete:
To start, please go to https://returns.wearmikal.com. Select the items you’re looking to return or exchange and fill out the necessary details.
Ship the items back to us using the resalable shipping bag and the system-generated prepaid label you received when completing the return form.
Once your items are returned, you will receive an email notification of your refund or new order (if it’s an exchange).
Non-Returnable Items
The following items cannot be returned or exchanged:
- Merchandise that has been worn, washed, or altered
- Personalized merchandise with custom embroidery or modifications
- Items marked as final sale
Contact Us
If you have any questions or need assistance with returns or exchanges, please contact our customer service team at customersupport@wearmikal.com, +1 (929) 676-9400.
Policy Changes
We reserve the right to update or modify this Returns and Exchanges policy at any time without prior notice. Changes will take effect upon being posted on our website.
Legal Compliance
This Returns and Exchanges policy complies with relevant consumer protection laws in the United States.